Consumer Credit Counseling ("CCC") is an industry that sprung up in the early 1980's when banking laws changed and it became far easier for the average consumer to accumulate credit card debt. Larger and larger balances were amassed, and soon many individuals found themselves unable to meet minimum monthly payments.

At that time, with no other option, many consumers were forced to file for personal bankruptcy. Seeing their loans defaulted, the banks began funding organizations to help these consumers avoid filing for bankruptcy. The organizations, called consumer credit counseling ("CCC") companies, served essentially as outside collection agencies for the banks.

Once a consumer is enrolled in the program, the CCC contacts all of the individuals' debtors and notifies them of the individual's participation in the program. The consumer then begins paying one lump sum to the credit counseling company, rather than many individual payments to the credit card companies.

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